FAQs
How do I know if my order went through?
You'll receive an order confirmation email. Check your spam folder if you don't see it.
Can I cancel or change my order?
Email us ASAP. We work fast, so we can't guarantee changes once processing begins.
What if I entered the wrong address?
Contact us immediately. We'll update it if we catch it before shipping.
Where do you ship from?
US and Canada fulfillment centers. Custom items ship from our print partners.
How much is shipping?
Under $99 CAD: $9.95. Over $99 CAD: Free.
How long is delivery?
3-5 business days standard. 4-7 days for custom items.
How much is shipping?
Under $79 CAD: $9.95. Over $99 CAD: Free.
Can I track my order?
Yes. You'll get a tracking link via email when it ships.
Do I pay customs fees?
No. We cover all customs and import tariffs.
What if my poster arrives damaged?
Email us with photos within 30 days. We'll send a replacement or refund.
What paper do you use?
200g/m² premium matte paper. Age-resistant, no glare
Do frames come with posters?
No, sold separately. You can select either Metal Framed or Wooden Framed
What sizes are available?
5x7" to 27.5x39.25". Sizes vary by design and are listed on each product page.
What payment methods?
Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, Klarna.